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‎04-15-2023 04:52 PM - last edited on ‎04-17-2023 07:02 AM by Retired

HP Recommended
Product: HP ENVY Photo 6255 All-in-One Printer

Long and short of it, dad passed away, and without his login stuff and bank stuff, the instant ink account cannot be easily changed.

 

Need to get help from staff to remove the printer from his instant ink account and moved into mine.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2023 10:10 PM

HP Recommended

Hi @svnhddbst,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-17-2023 10:10 PM

HP Recommended

Hi @svnhddbst,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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