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‎12-04-2019 10:42 AM

HP Recommended
Product: HP DESKJET 3636

Printing problem: neither black nor colour printing after insertion of 2 new HP Cartridges

3 REPLIES 3

‎12-04-2019 10:43 AM

HP Recommended

HP DESKJET 3636

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‎12-04-2019 10:45 AM

HP Recommended

I have just lost the will to live trying to answer all your questions. good bye!

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‎12-06-2019 01:19 PM

HP Recommended

@Lizrosa Welcome to HP Community!

 

I understand that you are unable to print in black or color after replacing the new ink cartridges.

 

Please let me know are you using HP genuine ink cartridges.

Are you able to make a copy without any issue?

When was working before?

 

Perform the print cartridge cleaning procedure 4-5 times.  Then try here.

 

http://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/document/c0462...

 


Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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