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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Neither Black nor colour are printing after new HP Cartridges

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HP DESKJET 3636

Printing problem: neither black nor colour printing after insertion of 2 new HP Cartridges

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HP DESKJET 3636

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I have just lost the will to live trying to answer all your questions. good bye!

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HP Support Agent
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@Lizrosa Welcome to HP Community!

 

I understand that you are unable to print in black or color after replacing the new ink cartridges.

 

Please let me know are you using HP genuine ink cartridges.

Are you able to make a copy without any issue?

When was working before?

 

Perform the print cartridge cleaning procedure 4-5 times.  Then try here.

 

http://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/document/c0462...

 


Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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