New 64 Tri-Color Cartridge shows that iit;s defective
Product: Hp Officejet 5740
Operating System: Microsoft Windows 10 (64-bit)
Have owned my Hp Officejet 5740 for almost 5 years, with no problems.. Brilliant idea for ink subscription, one less thing to worry about. However today, I tried to replace the 62 Tri-Color Cartridge. Error messages all over. Have gone over "Installing Hp 62 Tri-Color Cartridges", several times.
Is the Cartridge defective.? I'm on the subscription plan...Can you send me a new 62 Tri-Color Cartridge? ASAP
I've already spent over 2 hours, trying to resolve this issue.