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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎05-13-2025 11:16 AM

HP Recommended
Product: HP Officejet 8139e
Operating System: macOS 12.0 Monterey

Bought new printer, came with 1 year free ink.  Subscribed to HP Instant Ink to take effect after that year.   They immediately sent all new cartridges and said put them in right away.  But the cartridges that came with the printer work fine why not wait until they run out?    

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‎05-14-2025 09:42 AM

HP Recommended

@okmz, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Once enrolled, Your Welcome Kit arrives in few days. After that, Instant Ink ships supplies when you need them. 

If your cartridges are working fine, you can continue to use them and then use the shipped cartridges. 

 

You may refer to this document - Enrolling in HP Instant Ink | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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1 REPLY 1

‎05-14-2025 09:42 AM

HP Recommended

@okmz, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Once enrolled, Your Welcome Kit arrives in few days. After that, Instant Ink ships supplies when you need them. 

If your cartridges are working fine, you can continue to use them and then use the shipped cartridges. 

 

You may refer to this document - Enrolling in HP Instant Ink | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

Reply
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