• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎04-07-2020 12:24 PM

HP Recommended
Product: Deskjet 3520
Operating System: Microsoft Windows 10 (64-bit)

Replaced my ink cartridges yesterday (black and color). I hadn't used my printer in a while so I cleaned my printerhead and all of that good stuff. I printed 10 pages just fine yesterday, no issues. Today I am trying to print 1 page (still have PLENTY of ink) and it's shooting paper out but there's no ink on it. Or it will print half the page with very light ink and the other half of the page will come out with nothing...Not sure what else to do...

1 person had the same question
1 REPLY 1

‎04-10-2020 12:20 PM

HP Recommended

@CardonaAmor, Welcome to HP Support Community!

 

I see that you are experiencing print quality issues, this could be an issue with the ink or the printer ink system.

 

I'd suggest you follow the steps from the document Black Ink Not Printing, Other Print Quality Issues to isolate and resolve the issue

 

Also, is the printer enrolled in HP Instant Ink Program?

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.