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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
CardonaAmor
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New Printer Cartridges, Not Printing

HP Recommended
Deskjet 3520
Microsoft Windows 10 (64-bit)

Replaced my ink cartridges yesterday (black and color). I hadn't used my printer in a while so I cleaned my printerhead and all of that good stuff. I printed 10 pages just fine yesterday, no issues. Today I am trying to print 1 page (still have PLENTY of ink) and it's shooting paper out but there's no ink on it. Or it will print half the page with very light ink and the other half of the page will come out with nothing...Not sure what else to do...

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@CardonaAmor, Welcome to HP Support Community!

 

I see that you are experiencing print quality issues, this could be an issue with the ink or the printer ink system.

 

I'd suggest you follow the steps from the document Black Ink Not Printing, Other Print Quality Issues to isolate and resolve the issue

 

Also, is the printer enrolled in HP Instant Ink Program?

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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