• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP Envy 5032
Microsoft Windows 10 (64-bit)

Hi i just purchased and set up my first printer HP Envy 5032, and when i purchased today it came with 13 month of Instant Ink ( Purchased it from Currys )  and im really confused where do i redeem my offer? i followed all the steps and printed my "Printer Code" and have no clue where do i redeem this. 

Where do i go from this?

Thanks

Ulugbek

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Ulugbek

 

Welcome to the HP Support Community. 

 

To enroll the printer in Instant Ink, refer to this document for steps - HP Printers - Enrolling in HP Instant Ink and to avail 13-months free, ensure you select a plan which is more than 15-pages. 

 

Once a 50 or 100 or 300-page plan is selected during the enrollment, the 13-months free should automatically reflect in your account


Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Ulugbek

 

Welcome to the HP Support Community. 

 

To enroll the printer in Instant Ink, refer to this document for steps - HP Printers - Enrolling in HP Instant Ink and to avail 13-months free, ensure you select a plan which is more than 15-pages. 

 

Once a 50 or 100 or 300-page plan is selected during the enrollment, the 13-months free should automatically reflect in your account


Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

HP Recommended

Hi Thank you so much! it worked! 

HP Recommended

@Ulugbek

 

That's great! Happy to hear that. If you need further assistance feel free to reach out to us. 

 

Have a great day!

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.