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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP ENVY 4527 All-in-One Printer
macOS 10.15 Catalina

We get Ink sent from HP when it runs out automatically. This has worked well until the last delivery of Black Ink ; which does not print at all despite being through all of the diagnostic suggestions. Previously HOP sent 63/302 cartridges, but this time we received 65/304, which I believe should work. How do I resolve this issue?

2 REPLIES 2
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@kimberlad

 

Welcome to HP Support Community! 

 

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I am an HP Employee

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Have done as requested and awaiting a response

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