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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ADPortugal2020
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Message 1 of 2
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New cartridge shows empty

HP Recommended
HP Deskjet 3760
Microsoft Windows 10 (32-bit)

I have installed a new black cartridge sent from HP Instant ink and it shows as empty. Printer will not print black copies

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

Hi @ADPortugal2020

Welcome to the HP Support Community. I'd be happy to assist you.

 

Kindly perform the steps mentioned in this document to resolve this issue.

 

If the issue persists, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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