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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎05-10-2023 07:59 AM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer

Cannot connect instant ink to new printer 8025e ....I've had instant ink 5 years or more. I have 2 plans, home and work. I'm not connected at work and have trouble shot 3 times with ur techs. Laptop is windows 7 and it won't.  So I have a new IPad Air . Can I hook up to iPad? Cannot and do not need laptop at work as I have a new one home.

Note: I can print from tablet....I am not connected to instant ink however. Can it be done????  I've put hours into troubleshooting and my old laptop is the issue. How can I connect my iPad to be able to get ink? If not I'll need to close the office account and keep the home account only. Ty

1 REPLY 1

‎05-13-2023 07:57 AM

HP Recommended

Hi @Dasb1,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with adding or replacing printer to your instant ink account.

 

Please follow the steps from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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