-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- New ink box, but printed information is streaky, no lined ...

Create an account on the HP Community to personalize your profile and ask a question
04-10-2020 10:41 AM
Welcome to the HP Support Community. I understand the print quality is not satisfactory. I'd be happy to assist you.
Since you have not used the printer for a while the ink could have dried up. Let us try these steps:
Check the estimated ink levels
On the printer control panel, touch the Ink Level Indicator icon . Replace any low or empty cartridges.
Clean the printhead
-
From the printer control panel, open the Setup
menu.
-
Open the Printer Maintenance menu.
-
If necessary, open the Tools menu, and then touch Clean Printhead.
Print a Print Quality Diagnostic Page
-
From the printer control panel, open the Setup
menu.
-
Open the Reports or Tools menu.
-
Touch Print Quality Report.
If the issue persists, perform step 9 from this document.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee