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New ink cartridges fitted displayed as full but black ink not printing

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New ink cartridges fitted displayed as full but black ink not printing. No error warnings, printer shows ink installed correctly and full and are legitimate hp ink

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New ink cartridges fitted displayed as full but black ink not printing

@Bruce200, Welcome to HP Support Community!

 

If your printer is enrolled in HP Instant Ink Program, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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