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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
mjhjnj
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New instant ink printer-can I use the instant ink cartridge that is full and in my old printer?

HP Recommended
Envy photo 7855
macOS 10.14 Mojave

I had to buy a new HP instant ink printer today and bought the HP ENVY photo 7855, as my old instant ink printer, HP ENVY 7640 died.   Can I somehow use the ink cartridge that was in my old printer as it still has 80% ink left in it, in the new printer?  

Thank you, 

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Kumar0307
HP Support Agent
HP Support Agent
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Hi @mjhjnj

Welcome to the HP Support Community. I'd be happy to assist you.

 

You cannot use the ink cartridges from the old printer on this new printer. Once you enroll the new printer in Instant Ink, we will send you a welcome kit with the Instant ink cartridges.

Click here to know how to enroll in Instant Ink.

 

Until then, you may use the regular ink cartridges that came with the new printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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