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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-06-2024 04:22 AM

HP Recommended
Product: HP DeskJet 2723e All-in-One Printer

Hi, I just bought a printer and set it up in France (selecting the correct country during set up). I associated it to my HP account which is also set up in France. Whenever I try to enroll for the free trial for Instant Ink it automatically selects UK and I cannot change it. At no point did select the UK during setup or when I created my HP account that I've had for a few years now.

 

Thank you in advance

Category:
2 people had the same question
3 REPLIES 3

‎04-08-2024 07:52 AM

HP Recommended

Hi @Lili555,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with setting up the printer with instant ink.

 

To get this issue sorted, I would request you to reach out to our phone support.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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‎04-27-2024 02:06 PM

HP Recommended

Same here but with the USA instead of Canada.

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‎05-18-2024 04:52 AM

HP Recommended

Same!!!! I`m in UK but it`s coming up for United States 🙄😫

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