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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Niloufar
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Solved!

Newly purchased printer no Instant Ink promotion

HP Recommended
DeskJet 2755
Android 9.0 Pie

Hi,

I have just received my HP printer and was about to enroll for Instant Ink, when I find out there is no promotion code for me to get my 2 month free trial.

I would appreciate your help.

1 ACCEPTED SOLUTION

Accepted Solutions
Jay_G24
HP Support Agent
HP Support Agent
15,091 15,052 1,218 1,377
Message 3 of 3
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HP Recommended

Hi @Niloufar,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

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2 REPLIES 2
Amyt20
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HP Recommended

I’m having the same issue. I tried to go through the sign up on the app, but there was no place to enter my address. I finished the process on the website, still connected with my printer, and received nothing.

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Jay_G24
HP Support Agent
HP Support Agent
15,091 15,052 1,218 1,377
Message 3 of 3
Flag Post
HP Recommended

Hi @Niloufar,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

Was this reply helpful? Yes No
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