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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-18-2020 07:38 AM - last edited on ‎05-18-2020 09:10 AM by Retired

HP Recommended
Product: HP Envy 5540
Operating System: Linux

I have not had any Instant Ink cartridges to replace empties for some time ( a couple of months at least).

I am desperate to print something out and bought 301 cartridges (genuine HP) as a stop gap, but the printer returns: Ink Cartridge Failure.

Please send me some cartridges that work.

 

Product Name HP ENVY 5540 All-in-One Printer series

Product Model Number G0V47A

Product Serial Number [edited]

Service ID 25330

Firmware Version NBP1CN1831AR Total Page Count 1526

Country/Region UK

 

Category:
1 REPLY 1

‎05-19-2020 04:11 AM

HP Recommended

Hi @Skinidin

Welcome to the HP Support Community. I'd be happy to assist you.

 

Is the printer enrolled in Instant Ink?

For now, kindly perform the steps mentioned in this document to resolve this issue with the error.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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