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‎08-06-2022 06:48 PM - last edited on ‎08-08-2022 07:51 AM by HP Administrator

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Message Cartridge can not be used until printer is enrolled in HP Instant ink?? what does this mean and why it stopping to use my printer??

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1 REPLY 1

‎08-07-2022 04:03 PM

HP Recommended

The message you are seeing indicates the cartridge is an HP Instant Ink cartridge and it needs to have the printer enrolled in Instant Ink to enable printing.  If you have an HP Instant Ink account then enabling web services as described in the post here (and followups in that thread) may resolve the issue.  If you do not have an active Instant Ink account for this printer you will need to replace any HP Instant Ink cartridges with retail cartridges.


Bob Headrick,  HP Expert

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