-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- No black printing but there's still black ink level high

Create an account on the HP Community to personalize your profile and ask a question
05-03-2022 07:05 PM
Black ink isn't printing. I've clean the printer head multiple times but it's progressively gotten worse where I would see it but it was blurry to not showing at all. My black ink levels are high but ink isn't printing! How can I get new ink? I am enrolled in HP Instant Ink and my printer is a HP ENVY 6055.
05-07-2022 05:25 AM
@Jessi97
Welcome to HP Support Community!
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee