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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-21-2023 07:50 PM

HP Recommended
Product: HP OfficeJet Pro 8034e All-in-One Printer
Operating System: Microsoft Windows 11

We were supposed to get a year of instant ink with our printer. We haven't recieved any, even though they are monitoring levels and we are empty. They have our correct address as well. I finally spoke to someone who said they would send cartridges, and a confirmation email. Nothing so far! Is anyone else having this issue?

Category:
1 REPLY 1

‎09-24-2023 09:53 AM

HP Recommended

Hi @Jeff349,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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