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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: No free trial HP instant ink
Create an account on the HP Community to personalize your profile and ask a question
02-27-2021 02:27 AM
Hi,
I bought an HP Envy 6032 with five months free instant ink. However, it hasn't been added to my account and I've been charged for the first month.
Can an HP rep help please?
Lewis
Solved! Go to Solution.
Accepted Solutions
02-27-2021 05:12 AM
Welcome to HP Support Community
I would like to help
I have sent you a private message. Please check your Inbox
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
02-27-2021 05:12 AM
Welcome to HP Support Community
I would like to help
I have sent you a private message. Please check your Inbox
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
03-19-2021 02:27 PM
Hi, I'm also experience this issue. I bought the exact same printer HP Envy 6032 from Currys PC World which was supposed to come with 5 months instant ink free trial. I set the printer up on 18th March 2021 and have signed up for an Instant Ink account. There's only 1 month free trial and not 5. Please can you look into this?
03-20-2021 08:23 AM
I would like to help
I have sent you a private message. Please check your Inbox
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
03-20-2021 09:05 AM - edited 03-20-2021 09:12 AM
Hi KrazyToad,
Thank you for getting back to me. Unfortunately I cannot actually see the envelope icon which I understand should be next to the bell icon at the top right hand corner. Is it possible for you to send it again please? Or am I looking in the wrong place?
Thank you.
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