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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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No ink
01-10-2021 07:47 AM

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My printer is not printing and saying I have no ink. I have checked my ink delivery status and it says I am fine and don't need any, how do I get some ink delivered?
01-10-2021 08:20 AM - edited 01-10-2021 09:41 AM

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Edits - Clarify the TKB section
==============================================================
Welcome to the HP Community.
Reminder to those reading:
Do NOT respond to vermin who post phone numbers or email addresses.
HP does not post phone numbers or email in Community messages.
==============================================================
Things that are Instant Ink
Start here!
TKB article contributed by HP JessikaV
Open and Read ➡️ HP+ Plans: Ink and Toner
Article includes an explanation of the service.
Need more ink? How to Order >> See Section: Timelines for cartridges delivery
and
HP Instant Ink - Main Website - Support, Enroll, FAQ, Terms of Service / Contract
Not your home site? Click the Flag to change to your region.
Need Help?
Phone contact, where available, will be posted on the main website (front page). For example, look for the contact number in the blue ribbon just beneath the introduction section / image.
Of Interest… Be Informed! Understand your Options and Responsibilities!
- Section Check to see if your HP printer works with Instant Ink
- FAQ section > READ How does HP Instant Ink work? – Be sure to read all the FAQ sections.
- The all-important Contract > Link is located below the FAQ section > READ Terms of Service Contract
NOTES:
- It is NOT necessary that you be enrolled to read the contract
- Contract: Open the main website > Change region / flag > scroll down just past the FAQ
- Cancellation >> READ the Terms of Service Contract.
- The Terms of Service contract also provides contact information, usually in the very first section.
Examples
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
01-10-2021 09:37 AM

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The document here has information on contacting HP to get replacement Instant Ink cartridges. Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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