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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-10-2022 07:25 PM - last edited on ‎08-11-2022 08:47 AM by HP Administrator

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP told me to install ink that has not arrived and the Virtual Assistant is no help

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1 REPLY 1

‎08-13-2022 09:53 AM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen. 

 

Alternately, you can click on the Virtual Assistant.  When the assistant opens type "Where is my ink?" (w/o the quotes).  The system will ask a few questions and then schedule your shipment.

 

Instant Ink Support.png


Bob Headrick,  HP Expert

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