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Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
studiodirk
New member
2 1 0 0
Message 1 of 4
231
Flag Post

No instant ink delivery although payment received

‎02-25-2021 06:29 AM

HP Recommended

No instant ink deliveries since December - in spite of no ink in printer, and payments  received.
Virtual agent useless.
No “live agent” to be found.

Please help...

3 REPLIES 3
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,851 1,568 1,678
Message 2 of 4
Flag Post

‎02-25-2021 06:34 AM

HP Recommended

@studiodirk, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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studiodirk
Author
New member
2 1 0 0
Message 3 of 4
Flag Post

‎03-01-2021 03:29 PM

HP Recommended

I need help too. HP ARE HOPELESS ! I'll never buy another one. 

 

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,851 1,568 1,678
Message 4 of 4
Flag Post

‎03-02-2021 01:27 AM

HP Recommended

@studiodirk

 

Did you not receive my message requesting details to assist you further?

 

Keep me posted.

TEJ1602
I am an HP Employee

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