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‎05-31-2023 07:45 PM

HP Recommended
Product: HP OfficeJet Pro 8034e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My printer is supposed to include a 12 month trial of instant ink. However, I have no code to enter during enrollment to apply any 12 month trial. How am I supposed to set this up?

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1 person had the same question
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Accepted Solutions

‎06-01-2023 10:17 AM - last edited on ‎06-01-2023 11:53 AM by Moderator

HP Recommended

I have resolved the issue. I contacted HP Instant Ink support at [content removed]. They stated when activated, my printer registered under the standard HP program instead of HP+, and they corrected to HP+ and updated the free 12 months of ink that's included with my specific printer. 

 

FYI, there is in fact 12 months included with my printer (HP OfficeJet Pro 8034e). 

View solution in original post

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3 REPLIES 3

‎05-31-2023 09:49 PM

HP Recommended
@jeff_lennon wrote:

My printer is supposed to include a 12 month trial of instant ink. ...

@jeff_lennon 

 

I have NOT heard that. Where did you see that promotion ? Normally you can get 3 months or less.  Please use

 

                 Get Instant ink free trial

 

Regards.

BH
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‎06-01-2023 06:51 AM - edited ‎06-01-2023 06:52 AM

HP Recommended

It was stated as such on the printer I bought from Best Buy.

 

https://www.bestbuy.com/site/hp-officejet-pro-8034e-wireless-all-in-one-inkjet-printer-with-12-month...

 

Screenshot_20230601_084934_Best Buy.jpg

 

However there was nothing during setup about instant ink or activating HP+ as was advertised.

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‎06-01-2023 10:17 AM - last edited on ‎06-01-2023 11:53 AM by Moderator

HP Recommended

I have resolved the issue. I contacted HP Instant Ink support at [content removed]. They stated when activated, my printer registered under the standard HP program instead of HP+, and they corrected to HP+ and updated the free 12 months of ink that's included with my specific printer. 

 

FYI, there is in fact 12 months included with my printer (HP OfficeJet Pro 8034e). 

1 person found this reply helpful
Was this reply helpful? Yes No
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