Create an account on the HP Community to personalize your profile and ask a question
07-08-2022 05:36 AM
I haven't changed any settings but have stopped receiving emails notifying me of when I'm nearing my HP Instant Ink printing limit and HP is charging me for additional page use i.e. my HP printing plan is £4.49 a month and last month £20.49 was taken from my bank account.
Can anyone tell me how to re-enable these notification emails?
07-10-2022 10:43 AM
Welcome to the HP Support Community
I understand you are facing an Instant ink notification issue with your HP ENVY 4524 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.
Please follow the below steps:
- Log in to your HP Instant Ink account pages
- Navigate to the Account option on the left-hand side of the window
- Select Notification Settings and make sure you select the checkbox on all the options
- Once you select all the options, you should be receiving alerts from next time.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee