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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-13-2020 06:08 PM

HP Recommended
Product: HP 9015
Operating System: Microsoft Windows 10 (64-bit)

Hello. I installed the genuine cartridge that came with my HP 9015 before I signed up for instant ink. I've now realized that the pages I'm printing are adding to my Plan Pages and I'm not sure why because the cartridges that came with the printer aren't InstantInk cartridges. Why would a cartridge(s) that isn't part of the instant ink program contribute to my Plan Page amount? Is this normal?

1 person had the same question
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‎09-13-2020 06:10 PM - edited ‎09-13-2020 06:11 PM

HP Recommended

Edit: sorry for the double post. I don't know how to delete it.

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