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‎06-16-2022 10:11 AM

HP Recommended
Product: HP DeskJet Plus 4158 All-in-One Printer

I just purchased an HP67 ink cartridge and only got 35 pages from it.  I usually purchase the XL.  It has been a while since I last purchased a 67, but I feel I should have gotten more than 35 pages from it.  Suggestions?

3 REPLIES 3

‎06-19-2022 10:37 AM

HP Recommended

@Jillteacher

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Is this the only cartridge whose page yield was less or has it always been the case?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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‎06-21-2022 08:34 AM

HP Recommended

This is the only cartridge that I have used that has yielded so few pages.

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‎06-30-2022 12:22 PM

HP Recommended

Then it must be a case of defective ink.

 

I recommend you to contact the HP Support Team regarding a replacement.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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