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andrew14620
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Not connected to show HP Instant Ink status

PC
Microsoft Windows 10 (64-bit)

Not connected to show HP Instant Ink status

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HP Support Agent
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Not connected to show HP Instant Ink status

Hi @andrew14620

 

Welcome to the HP Support Community. 

 

What seems to be the issue? Could you elaborate more? 

 

To better assist you - Are you getting any error message? 

 

Have you checked you HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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kevin_hakanson
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Message 3 of 3
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Not connected to show HP Instant Ink status

This might be the same issue I am seeing and posted details in another thread:  https://h30434.www3.hp.com/t5/HP-Instant-Ink/has-anyone-really-solved-the-quot-connect-printer-to-up...

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