Not finalizing ink order

[ldrayton8]

I'm having problems finalizing my ink order I keep getting an error code. Gps001 if your systems are down at your room, could you give me a phone number and we can do this over the phone?

[sandytechy20]

@ldrayton8

Welcome to the HP support community.

I understand that you are unable to order the cartridges, I am glad to assist you.

You can order the cartridges from the HP shopping site:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers 

[ldrayton8]

I'm sorry either you misunderstood or whatever the case may be but no it wasn't helpful at all. I was trying to finalize my ink order whereas I get 300 pages for 1199 and your site will not allow me to finalize you. Send me an email with a link that doesn't exist because I can't click on the link, I am getting very frustrated and I'm starting to think that this whole email thing that HP has is a bait and switch. Please contact me as to how to finalize the ink order so I can get my 300 pages a month or stop advertising it or make arrangements that I get reimbursed for anything that I buy as per your plan because at this point if I can't finalize it it's a bait and switch

[sandytechy20]

@ldrayton8

Is the printer already enrolled in the instant ink plan?

[ldrayton8]

i have tried at least 8 times

[sandytechy20]

@ldrayton8

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.