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‎09-22-2024 03:47 PM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer

I have been a subscriber to hp instant ink for several years.  I have been paying for subscription, but have not gotten new ink since August 2023.  

 

2 REPLIES 2

‎09-24-2024 07:40 AM

HP Recommended

Hi @DeeDeeGee13 

 

Welcome to the HP support community.

I understand that you are facing an issue with your HP instant ink account, I am glad to assist you today.
 

We send you HP Instant Ink subscription cartridges when you first sign up. Replacement cartridges are only sent when your printer tells HP you need more ink, and not on a monthly schedule.

 

However if you want to order inks 

 

To order HP Instant Ink  you can: 

 

  1. Go to instantink.com and select Sign up now 
  2. If you have an HP account, select Sign in. If you don't, select Create account and enter your information

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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‎10-01-2024 06:50 AM - edited ‎10-01-2024 06:55 AM

HP Recommended

Hi @DeeDeeGee13

Welcome to the HP support community.

I understand that you are facing an issue with Instant ink, I am glad to assist you today.

 

You may check this link for more information.

 

https://instantink.hpconnected.com/us/en/l/v2

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support
 

 


 

 

 

Raj2111
I am an HP Employee

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