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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

Hello,

 

I bought HP Officejet Pro 9010 printer 3 months back. By that time, i had not enrolled into Instant ink as i was not sure of my usage. Now I plan to opt for 15 pages per month plan. I see this plan is available for me to choose and before finalizing the order, the opted plan changes to 50 pages per month plan automatically. I do not understand how the chosen plan would change by itself during the order process. I wonder, based on my usage in these 3 months, Is the plan override against my wish or HP stopped giving the basic plan for the existing users .? I could not conclude.

 

I looked out for help on Google as well as in this community. But i could not find any similar case.

 

Has any one faced such a problem before .? Any info or advice is appreciated.

 

- Arun

2 REPLIES 2
HP Recommended

You have the highest model available for Instant ink, but you choose the instant ink plan for the low-end printer. I think that if you want to have small 15 pages plan you need to have a cheap low-end printer, not OJ 9010.

 




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HP Recommended

Thanks for the reply.
According to me, no one shall be obligated to print more pages just because he/she buys a high end printer. Isn’t it.?

 

Please let me know if its mentioned officially anywhere.

 

Because, There could be many other reasons for buying a high end model as printers support many other connection possibilities and usages. 

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