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‎05-07-2020 08:50 AM

HP Recommended
Product: Example: HP DESKJET 2622
Operating System: Microsoft Windows 10 in S Mode

Hi there,

I operate my printer from my Apple phone, the HP App is telling me that my ink levels are good.  My daughter printed first and it was very patchy. Tried again, now nothing but empty pages. I have removed the cartridges and put them back in, restarted printer. Not sure what else to do??

1 REPLY 1

‎05-10-2020 11:50 AM - edited ‎05-10-2020 01:36 PM

HP Recommended

Hi @Clarebear73

 

Welcome to the HP Support Community. I'd be happy to assist you.

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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