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dpnetminder
New member
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Message 1 of 4
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HP Recommended

OfficeJet 8620 Web Services will no longer enable

OfficeJet 8620
Microsoft Windows 10 (64-bit)

Printer is connected to wireless network.  Still prints over the network.  It quit connecting to instant ink and gave the reconnect error message. It would not reconnect when told to connect.  Went to HP support KB and started a process by disabling web services.  Web services will not reenable now.  Everything else with the printer seems fine.  have power cycled everything.  Printer and computer talk and print fine.  Other systems on the net print just fine.

3 REPLIES 3
mcguirerj
Level 3
21 20 1 8
Message 2 of 4
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HP Recommended

OfficeJet 8620 Web Services will no longer enable

There are several of us with this issue.  Would you mind posting in or bumping one of these posts to consolidate and prioritize:

 

Doesn't connect to Web Services to update Instant Ink Status

Officejet 8610 Cannot Connect to Instant Ink

 

 

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annette53
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Message 3 of 4
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HP Recommended

OfficeJet 8620 Web Services will no longer enable

So, I'm not sure what you need.  Please let me know.

 

thanks

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JamesK75
Level 2
16 13 0 10
Message 4 of 4
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HP Recommended

OfficeJet 8620 Web Services will no longer enable

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