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‎09-29-2019 03:14 PM - last edited on ‎09-29-2019 04:42 PM by Retired

HP Recommended

HP Officejet Pro 8610. . The message is the printhead appears to be missing, not detected or incorrectly installed. Error code mOxc19a0003

1 person had the same question
1 REPLY 1

‎10-02-2019 03:17 AM

HP Recommended

Hi @Cute2

 

Welcome to the HP Support Community. 

 

Try a printer reset - 

 

1) Take out the cartridges. 
2) Unplug the power cord from the printer & wall. 
3) Wait for 30 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Insert the cartridges back into the printer.

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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