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jbs92212
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Officejet Pro 6968 Not printing correct colors when all ink cartridges have ink.

HP Officejet Pro 6968
Chrome OS

I have had issues with my HP officejet Pro 6968 printing for a while. I do the cleaning tests and still the colors do not print what is on the screen. I order ink from the Instant Ink program. What else can I do to fix the problem. Like the hot pink prints out orange. the Yellow prints white at times. 

 

thanks,

concerned customer 

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HP Support Agent
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Message 2 of 2
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HP Recommended

Officejet Pro 6968 Not printing correct colors when all ink cartridges have ink.

Hi @jbs92212

 

Welcome to the HP Support Community. 

 

To better assist you - Have you already tried replacing the ink cartridges? 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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