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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MelJon
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Message 1 of 2
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Old instant ink account on old email is lost...how do I find it.

HP Recommended
Example: HP printer
macOS 10.13 High Sierra

I got a new printer and used the card to set up a new Instant Ink account...forgetting that I had one with the broken computer.  Now HP won't let me sign in to my old account that is set up with an old email account.  I need to access that account so I can cancel it!  Help!

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

Hi @MelJon,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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