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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
08-28-2021 08:30 AM
Product: DeskJet 2742e
I signed up for my free ink that came with my new
HP DeskJet 2742e All‑in‑One Printer it said only 2 months free the promotion was for 6 with hp+
Signed up for hp+ still only 2 month, my 7 days were up today so i finished enrolling. Is there a way to get my other 4 months?
1 REPLY 1
08-28-2021 09:34 AM
Welcome to the HP Community.
If you do / did sign up for HP+ service
If the extended Instant Ink Trial offer is not yet available,
Contact Instant Ink Support and ask for help
Wait here for an agent to find / respond to your question(s).
Things that are Instant Ink
If you have not opened the site for a while, know that the website has been updated..
Clear your browser cache for both hpconnected and instantink
Not your home site? Click theto change to your region.
- Read Check to see if your HP printer works with Instant Ink
- Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)
- Enrolled in Instant Ink? >> Check for Support contact options in your Instant Ink Account.
- Contact>> HP Instant Ink Support NOTES: // Hours are as listed at the site.
- The Terms of Service contract provides contact information, usually in the very first section.
the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms
For those reading:
What is Instant Ink?
Instant Ink is a Print-by-Page subscription model that provides as much ink as needed for the selected "page" plan.
The information you need is included at the Instant Ink Website for your region.
is related to Instant Ink in the sense that signing up for HP+ provides for an Extended Trial period of the Instant Ink subscription.
The subscription (or Trial) to Instant Ink is NOT mandatory to sign up for HP+.
Signing up for is required to qualify for the extended Trial to the Instant Ink subscription.
- What is it and how does it work? What about the Extended Trial for Instant Ink?
Look on the box - See the notice "6 months with"
For the extended trial, opt (choose / sign up) forservice to be eligible for the extended 6 month Instant Ink offer.
is NOT Instant Ink - the two are related in the sense that the Instant Ink Trial period is extended when you opt (choose) service.
There are other limitations, benefits, responsibilities when you chooseservice.
For example, at this writing, HP+:
- HP+ includes an extended (longer) Warranty on your printer
- Requires that you always use HP genuine ink cartridges in the printer - Again, this is not "Instant Ink" - the requirement is that you use HP branded ink
- The printer must be connected to the Internet to allow monitoring by the HP+ Service
- HP+ service includes Concierge Service - with extra setup help and assistance
“Print Anywhere App” Supported on Select Printers
- Use Print Anywhere
Partial Excerpt:Share your printer: Allow others to send remote print jobs to your Print Anywhere printer. Enable Private Pickup (HP+ printers only) to hold the print job until the person who sent it is near the printer.
After the printer is registered with HP+,
- Contact and ask for help.
If you sign up for
AND / OR
If you need help with
ContactHP+ Concierge Help
“Things that are your printer”
NOTE: Content depends on device type and Operating System
: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory > Topic > Subtopic
Enter the type and name of your HP device
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