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‎11-17-2023 08:39 AM - last edited on ‎11-23-2023 11:40 AM by Retired

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Hi my husband ordered a new PC. Order accepted and payment authorised by bank.  Just heard now that the order has been cancelled as the payment had been pending for 10 days and then bank declined it due to length of time.  Has anyone else had this issue with ordering?  We have now had to re order the product, however I’m worried that it will happen again if the payment is not processed within the next 10 days. Any advice would be great. Thanks 

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1 REPLY 1

‎11-21-2023 09:25 AM

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Hi @Lynn551,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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