Order cartridges

[Rdngjn67]

I’m in SC. My parents are in MD. Their printer is enrolled in instant ink. They ran out of ink, because they never received refills. So they bought cartridges at Walmart. They need ink now, so how can I order new ones? Thanks. Help!

[Kumar0307]

@Rdngjn67, Welcome to the HP Support Community! I’m here to help.

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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Have a great day!