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‎08-14-2022 08:16 AM - last edited on ‎08-16-2022 08:30 AM by

HP Recommended
Product: HP DeskJet 2632 All-in-One Printer

Hi, I have a subscription for the ink but I've lost the black ink cartridge and my other one has just run out, how do I get another one sent as obviously the system thinks I have one left as its not been changed? 

1 REPLY 1

‎08-23-2022 09:55 AM

HP Recommended

Hi @Shell80,

 

Welcome to the HP Support Community

 

I understand you are facing an ink cartridge issue with your HP DeskJet 2632 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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