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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-26-2024 02:52 AM

HP Recommended
Product: HP DeskJet 2752e All-in-One Printer

I would like to know why I'm being charged almost $10 every month when I'm subscribed for $6.99 and more often than not I never use my roll over pages for printing or don't even meet my limit of 100 pages and still get charged ten bucks.

1 REPLY 1

‎02-26-2024 12:23 PM

HP Recommended

Hi @Selena_Lagasse,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Rachel571 

HP Support

.
Sneha_01- HP support
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