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‎01-14-2024 01:02 PM

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer

I changed plan 10/2023 still being billed old plan.  Told pay by 2/9/24 or account suspended... account suspended 1/10/24. 

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1 REPLY 1

‎01-17-2024 06:27 AM

HP Recommended

Hi @BIGPITA,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Are enrolled in the instant ink program?

 

If yes, and to get this issue sorted, we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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