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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
angelav
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Page won't print on this step :press the Information and Cancel button

HP Recommended
DeskJet 4155
Microsoft Windows 10 (32-bit)

I'm trying to set up Instant Ink, but the page won't print on this step. otherwise the printer is printing fine! 

 

On the printer, press the Information and Cancel buttons at the same time.

 

 

A Network Configuration page will print. You will need the code on this printed page in the next step.

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Kumar0307
HP Support Agent
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@angelav, Welcome to the HP Support Community!

 

Try this: 

On the printer's control panel, press the Wireless button  and the Information button  at the same time.

Both a Network Configuration Page and a Wireless Network Test Report print.

 

For more info on how to enroll the printer in Instant Ink, refer to - Enrolling in HP Instant Ink​​​​​​​

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,491 1,738
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@angelav, Welcome to the HP Support Community!

 

Try this: 

On the printer's control panel, press the Wireless button  and the Information button  at the same time.

Both a Network Configuration Page and a Wireless Network Test Report print.

 

For more info on how to enroll the printer in Instant Ink, refer to - Enrolling in HP Instant Ink​​​​​​​

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

potsydog
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using the solution, it prints out a WPS pin

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