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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
007vic
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Message 1 of 2
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Paid for months to be left with no ink forweeks when country on lockdown

HP Recommended

 

At cost of £7.99 a month printer has gone though 4 cartridges in less than 300 monthly package 

 

Paid for around 12 month printed in total less than 600 pages due to fact quality in not good constantly patches or lines thoughout print out 

 

Over 3 weeks left unable to actually print anything due to no ink so basically paid around £100 for nothing i cant hold on any longer customer service is zero ive been forced to purchase a printer and ink tyat will arrive first thing in morning am fuming with hp happy enough to take money yet provide useless inconvenience and have you waiting for weeks

 

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@007vic I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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