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HP office jet 4650 prints blank page.  I did all the recommended test but no change.  However after the cartridge cleaning it did print a test page that wasn’t blank

1 REPLY 1
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Hi @Reenie8 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your HP OfficeJet 4650 printer is printing blank pages despite completing recommended tests, there might be several possible causes for this issue. 

 

Here are some steps you can take to troubleshoot and resolve the problem:

 

  • Check ink levels: Ensure that the ink cartridges are not empty or low on ink. Replace any cartridges that are running low.
  • Clean the printhead: Use your printer's maintenance tools to clean the printhead. This process can remove any dried ink or debris that may be obstructing the printhead nozzles.
  • Align the printhead: Sometimes, misalignment of the printhead can cause printing issues. Use your printer's alignment tool to align the printhead properly.
  • Check printer settings: Make sure that the printer settings, such as paper type and print quality, are configured correctly. Incorrect settings can lead to blank pages being printed.
  • Update printer drivers: Ensure that you have the latest drivers and firmware installed for your printer. Outdated drivers can sometimes cause printing problems. Software and Drivers for HP OfficeJet 4650 All-in-One Printer series
  • Inspect the paper: Ensure that you are using the correct type and size of paper for your printer. Also, check for any damage or dirt on the paper that may be affecting the printing process.
  • Perform a power cycle: Turn off your printer, unplug it from the power source, wait for a few minutes, and then plug it back in. This can sometimes resolve temporary issues with the printer.
  • Reset the printer: If none of the above steps resolve the issue, you can try resetting the printer to its factory settings. Refer to your printer's user manual for instructions on how to perform a reset.

 

Refer to this document: HP OfficeJet 4650 All-in-One Printer series user manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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