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‎09-29-2022 02:33 AM - last edited on ‎09-29-2022 11:40 AM by Retired

HP Recommended
Product: HP DeskJet 3636 All-in-One Printer

I've been paying for the instant ink every month and now my ink is running low and I'm trying to order new however its saying no printer is registered to my account even though I've been paying for it??

1 REPLY 1

‎09-30-2022 06:08 AM

HP Recommended

Hi @Emma188,

 

Welcome to the HP Support Community.

 

I understand that you have not received your ink. I'd like to help!

 

In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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