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‎10-12-2023 03:44 PM

HP Recommended

I had an error to update billing info I did this 3 times with money leaving the account every time ! Yet still won’t print and saying same error I’ve tried turning everything off including router and restarting its been hours . I’ve had emails confirming payment but printer won’t print 

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1 REPLY 1

‎10-13-2023 12:52 PM

HP Recommended

@Shioban

 

Welcome to the HP support community.

 

I understand that you are getting a payment error, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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