• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎08-28-2020 12:08 PM

HP Recommended
Product: Hp 8020 series
Operating System: Other

Hi. I just got Hp Printer 8020 series Instant Ink and have photo paper to print some photos from my iphone. It prints so blurry and no quality at all. I don’t know how to fix it. Also makes the color look darker. 

1 REPLY 1

‎08-29-2020 04:37 AM - edited ‎08-29-2020 04:38 AM

HP Recommended

@Sara0612, Welcome to the HP Support Community!

 

Try printing the photo on a regular paper to check if the print quality is fine.

What type and size of photo paper are you using?

Make sure the photo paper you are using is supported by this printer by checking the printer specifications.

Which app are you using to print the photos? Are you using HP Smart or AirPrint option?

 

Update the printer firmware

Go to Setup > Tools > Update the printer

Click here to know different methods of updating printer firmware.

 

Also, check for updates on the iOS device

Go to Settings > General > Update the software

 

Click here to know how to print using HP Smart app.

Click here to know how to print using AirPrint option.

 

Try both to isolate the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.