I purchased this printer like a week ago, was all excited becuase it printed out like 10 pictures for me, then it was out of ink... only 10 pictures and requiring replacement? And then I replace the cartridges and the pics look very faded. I am connected through my network wireless, and I have not adjusted the quality levels.. I have even cleaned the heads and then printed out the test sheets... They look perfect. I have even gone back and printed out the pics I have already printed and they look faded as well. It almost looks like the Blue is faded and the whole picture is just not good quality at all....
Does anyone know how I can fix this and am I going to go through another set of cartridges trying to figure this out. So far, the first 10 pics I was impressed and it has been a downhill experience since.. and I really need this pics printed for a presentation, so this is killing me right now. Can anyone tell me what I may be able to do?
Please reach out to the HP Support in your region regarding the service options/replacement for your printer.
Hope this helps!
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TEJ1602 I am an HP Employee
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